Mentoring packages

Don’t settle.

Don’t settle for subpar Client Servicing.

Don’t settle for good or ok.

Don’t settle for could do better.

Our mission is to show what Client Servicing excellence looks like and how you can achieve it. To leave a little part of our passion in every agency we work with. By partnering with agencies we want to revolutionise what Client Services excellence will look like in the future.

Training and mentoring CS team members helps them to become empowered and confident account handlers who can deliver truly exceptional work for your clients.

Together we can be exceptional.

Individual mentoring

  • 6-month virtual programme

  • 1-hour per month

  • Reasonable contact in between sessions via WhatsApp + email

  • Totally confidential and safe space, focused on the individual's development

£450 per month

£2,400 when paid in full

Monthly mentoring day

  • 6-month virtual programme

  • 1 day per month exclusively for mentoring your agency team (i.e. the 1st Thursday of each month)

  • 5 1-hour slots over the day to be booked in advance (rather than drop in to ensure that the time is used effectively)

  • People could have 1 session or multiple sessions, depending on their requirements

  • Totally confidential and safe space, focused on the individual's development

£1,500 per month

£8,500 when paid in full

Group mentoring

  • 6-month virtual programme

  • 90 minutes per month

  • Up to 10 people per session

  • Reasonable contact in between sessions via WhatsApp + email

  • Totally confidential and safe space, focused on the individual's and team development

£1,000 per month

£5,500 when paid in full